Terms and Conditions

Payment and Processing

Prices quoted on the website are in USD. Our checkout process utilizes PayPal transaction processing. In addition to accepting PayPal funds, PayPal also accepts all major credit cards.

Shipping

We only ship to PayPal Verified addresses. Orders delivered in the United States usually arrive within 2-7 business days (unless otherwise stated). All U.S. orders are mailed via USPS, UPS, or FedEx. Delivery timelines for international orders vary depending on location and customs entry. We attempt to process all in-stock items within 1-2 business days of confirmed payment. International orders cannot be sent at “zero value” or an amount that is less than the actual order total. All taxes and duty must be paid by the customer upon arrival of your products. Please investigate your country’s import duties prior to placing your order.

Pre-Orders

A non-refundable deposit will be required in order to secure your position for certain dolls. Pre-order clients will receive an email at least two weeks prior to final payment deadline date.  Please be sure to remit your payment prior to any stated deadline. Failure to remit any payment by its deadline will result in the forfeiture of your order and any deposits you have made. Deposits are not transferable. Deposits are non-refundable. In order to ensure every collector has an equal opportunity to purchase a Weebabies Nursery doll, refunds will only be issued in cases where Weebabies Nursery is unable to fulfill an order due to production issues. Please be advised that doll molds do wear and may affect the production ability of particular doll kits. Weebabies Nursery will do its best to fulfill each order it receives in accordance to a stated timeline (if available). In the cases where a pre-order is cancelled by Weebabies Nursery, the order’s deposit(s) will be refunded in full. Weebabies Nursery reserves the right to cancel any order for any reason.

Order Cancellation

All doll orders and deposits are non-refundable and non-transferable (for the exception of orders cancelled by Weebabies Nursery). For deposits on pre-orders, please refer to the Pre-Order information provided above. Non doll-kit orders may be cancelled under the following conditions: Once an order is packaged, you may be subject to a 20% restocking fee if you wish you cancel your order. If your order has shipped, your order is final and cancellations are not available. We reserve the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) without being liable for any damage or costs.